When we first started producing statements,
very few competitors were able to provide the kind of back-up
information that we thought vital to the provision of our services.
Where they did, what was provided was often cumbersome and,
invariably, its provision incurred an additional charge.
Because we think the delivery of this
kind of information is integral to what we do, we provide it
free of charge as part of our production process. Statement
directories, for example. These allow for the almost instant
retrieval of the kind of information you need to respond to
individual queries, quickly and efficiently.
Over a single year and years to come,
this builds into a comprehensive record as well as an audit
trail of everything you've done.